Position Overview

Traveler Experience (TX) is seeking a Travel Counselor II who will provide consultative customer support services to clients via multiple channels

Position Description

• Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts
• Sells
  products that are of commercial value to CWT and contribute to CWTs
  profitability; sells “add on” attachments (hotel, other); upsells
  targeted areas of travel
• Acts as a trusted advisor by offering
  informed and insightful recommendations which provide the best traveler
  experience in each situation
• Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges and complex fares
• Escalates more complex problems to more experienced staff
• لجميع وظـائف الشهر | من هنا 

• Experience
• High School diploma
• 2+ years of experience working in a customer service environment that includes 2+ year as a travel counselor
• Strong verbal and written communication skills
• Good travel industry knowledge
• Skilled in GDS and other booking tools used by CWT
  

• Apply for here