Title: Call Centre Agent

Location: Agouza & 6th October - Cairo

Salary: 4600 EGP/Month

Main Accountabilities:

Service teaching centre, exams and UK education/information enquiries through telephone calls, and to operate telephone switchboard

• To answer all incoming calls through our call centre to corporate customer care standards
• To answer all basic enquiries (according to definition provided) to satisfaction of customer
• To respond to telephone enquiries that need following up within 12 hours unless research is required, and the enquiry cannot be answered immediately.

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