Customer Service,JLL

Customer Service,JLL
نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Cairo, EG

Role Purpose


The Transportation Coordinator works closely with the Transportation Manager to ensure that employee transport for social (as directed) and non-sociable hours are scheduled properly, in accordance with local law and company policy. This person is also responsible for analytics relating the transport services for the company, vendor management, and predictive problem solving when external factors are at hand (strikes, extreme weather, etc.).




What this job involves


Responsible for documenting and evolving processes as it relates to transport requests & services
Auditing & analytic reporting to ensure processes are being followed in accordance with company policy
Problem solving to address unplanned external factors (weather, strikes, etc.)
Project work as it relates to improving processes, user interface & technology for transport portal
Escalation & complaint management
Invoicing as directed
Responsible for researching new programs, pilots, or improvements as it related to transport function
All other tasks and duties as assigned


 


Every day is different, and in all these activities, we d encourage you to show your ingenuity.


 


Sound like you? To apply you need:


Analytic/Excel skills
Ability to document processes in SOP formatting
Ability to interpret processes and company policies to ensure compliance in daily practice
Strong communication skills
Vendor Management experience
Critical thinking and problem solving skills
Demonstrated work experience in similar field or role


What you can expect from us


You ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We ll offer you a competitive salary and benefits package.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply for here