Customer Support Specialist - Innovations Group UAE

Customer Support Specialist - Innovations Group UAE
نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : 7475
المكان : Egypt

This Job is completely remote Job, full time, not a part time job.Applicants cannot be committed to other jobs while applying. Thanks.

This is an urgent hiring, next batch will start 1st of May

Company name : Tamara

Job Title: Support Associate

This is a 100% remote role

Only Egyption Residences from anywhere inside Egypt

Full time Job

Immediate Hiring

Fluency in English Language, B1 profile is a Must

Salary is : 7475 EGY (Net salary) plus Bonus .

Working hours: Egypt Shift timings – 8:00 am – 5:00pm and 2:00pm – 11:00 pm (1 hour lunch break included) Rotational .

Two days off : Rotational

Preferably Ex vodafone and Ex Sutherland .

Job description :

Responsible for providing answers to customers queries through website and live chat related to Tamaras services.

Answer E-mails and respond to live chats in an efficient manner.

Reviewing customer accounts and transactions while resolving issues

Giving detailed explanations of services.

will take inbound calls if its needed in peak times

Fluency in English Language, B1 profile

Previous customer service experience or call center experience is a must

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