نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : Not Mentioned
المكان : Cairo
الخبرة : 0-3 سنة
الراتب : Not Mentioned
المكان : Cairo
Key Responsibilities
- Preparation, Scanning and Registering of
incoming claims received by post and email to ensure that daily clear to
zero targets are achieved. - Data enter incoming claims to optimize claims adjudication and ensure departmental Service Level Agreements are achieved.
- Collate and post claims letters in order to provide clients with notification of their claim settlement.
- Liaise
with other departments for support to ensure an efficient and
professional response is given, thereby achieving customer satisfaction. - Support Global Offices with administration duties.
- Maintain
accurate filing records in a manner that allows files to be located
quickly, thereby ensuring that customer queries can be dealt with
efficiently. - Resend unsuccessful emails ensuring customers are notified of the status of their claim.
- Other ad hoc duties as required.
- 1 – 2 years Administration experience is a plus
- Proficiency in MS Office
- A highly customer-focused individual with strong interpersonal and communicative skills
- Excellent attention to detail
- Team player
- Ability to work under pressure and to meet tight deadlines and service standards