Customer Service Specialist (US Account) at Sutherland

Customer Service Specialist (US Account) at Sutherland
نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : 10500 EGP
المكان : Cairo,EG

Are you a dynamic, out-of-the-box thinker with the initiative to do everything possible to ensure that every customer is beyond satisfied? Are you technically savvy or an early adopter?

Join us.

We re Sutherland and we are now seeking Technical Support Associates (CSR) to support our newest Flagship program, a leading telecommunications, cable and internet service provider.

Aiding the customers with their Technical related queries over the phone.


  • Salary up to 10K (Gross)
  • KPIs up to 1.5K
  • Overnight Allowance up to 1.4K
  • Educational Support up to 25K (Quarter Top Performers)
  • Loyalty Bonus up to 20K per year
  • First Year Profit share up to 9.2K
  • Family Medical insurance coverage (Spouse and kids)
  • Social insurance.


Location : New Cairo , 5th Settlement.


  • English Fluency is a MUST (B2/C1)
  • Experience in the same role is a plus
  • Flexible with night & Overnight shifts

Apply for here